FAQ - Theft Tracker



  1. How is my Model Driver Black Box also a Theft Tracker?
  2. What should I do if my car is stolen?
  3. Do you charge an additional fee for the Theft Tracker service to be included?

 

1. How is my Model Driver Black Box also a Theft Tracker?

Your Model Driver Black Box uses GPS and monitors your car’s location and movements 24/7.  Therefore, it works in a similar way to tracker devices that are available on the market. 

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2. What should I do if my car is stolen?

Call the police to report the theft and get a crime reference number.  Then call our Theft Tracking helpline on 0344 583 9529.  We should be able to help pin-point the location of your car as long as your Model Driver Black Box hasn’t been tampered with. In the event that your car is stolen, you should also notify us via our 24 hour Claims helpline on 0345 605 6764.

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3. Do you charge and additional fee for the Theft Tracker service to be included?

No, this is a part of our normal service for all our Model Driver customers.

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