FAQ - How is data used



For your information you can view our full Data protection policy here.

  1. Will my data get shared with any other insurers?
  2. Can the police request my data?
  3. Will you use my data if I make a claim?
  4. If I break the speed limit, does my Model Driver Black Box become a speed camera?
  5. What is an excessive speeding event?
  6. Is esure GDPR compliant?
  7. What is a Privacy Notice?
  8. .

  9. Why have I been sent a Privacy Notice?
  10. Where can I find your Privacy Notice?
  11. How can I request the data you hold on me?
  12. How can I request my personal data is deleted?

1. Will my data get shared with any other insurers?

Please view our Data Protection and Confidentiality section for full details of our data protection policy.

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2. Can the police request my data? 

Please refer to our Confidentiality section to view all relevant information.

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3. Will you use my data if I make a claim?

Yes, to verify details of your claim and also for your protection against another person making a false claim against you.

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4. If I break the speed limit does my Model Driver Black Box become a speed camera?

We take speeding seriously and will cancel your policy when we record a third excessive speeding event.

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5. What is an excessive speeding event?

An excessive speeding event will occur if you significantly break the road speed limit.  We will send you an email alert to make you aware of this and explain that we will cancel your policy if three excessive speeding events are recorded within your policy year.  Please note that our cancellation fees will be payable if your policy is cancelled due to an extreme speeding event.

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6. Is esure GDPR compliant?

The General Data Protection Regulation is a new EU regulation enhancing existing laws about the protection of everyone’s personal information, enforced in the UK from 25th May 2018. esure have always maintained robust controls and measures and continue to approach data protection with the same vigilance. For more information on how we use and protect your data or to view your rights under GDPR please click here.

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7. What is a Privacy Notice?

Our privacy notice is a document that details how we collect, use and protect your data. This document will explain the purpose and conditions of processing your data and how we use your data for fraud prevention. To view our full privacy notice please click here.

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8. Why have I been sent a Privacy Notice?

Under the General Data Protection Regulation enforced in the UK on 25th May 2018 you have key data privacy rights. To ensure we are transparent with our customers about how we meet the legal requirements to protect your data our privacy notice has been issued to all customers. This document is also available here. Our privacy notice is a document that details how we collect, use and protect your data. This document will explain the purpose and conditions of processing your data and how we use your data for fraud prevention.

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9. Where can I find your Privacy Notice?

Our privacy notice is a document that details how we collect, use and protect your data. This document will explain the purpose and conditions of processing your data and how we use your data for fraud prevention. To view our full privacy notice please click here.

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10. How can I request the data you hold on me?

You can request a copy of the personal data we hold on you by sending an email to this address sars@esure.com. Please include your name, date of birth, email address, policy or quote number (if you have it), postcode and house number or name. We will respond to your request within one calendar month. To view our full privacy notice, which will detail how we use your personal data, please click here

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11. How can I request my personal data is deleted?

You can request that the personal data we hold on you is deleted by sending an email to this address sars@esure.com. Please include your name, date of birth, email address, policy or quote number (if you have it), postcode and house number or name. We will respond to your request within one calendar month. To view our full privacy notice, which will detail how we use your personal data, please click here.

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